Customer Support Executive
Paul's Consultancy Services
Mangaluru, Karnataka, IndiaFresher49m agovia LinkedIn
About the Role
Paul’s Consultancy Services is hiring Customer Support Executives for a full-time opportunity in Mangalore.
Key Responsibilities
- Handle inbound customer calls and assist with account balances, order status, and payment-related queries.
- Record customer complaints accurately and professionally.
- Resolve customer concerns with effective communication and problem-solving.
- Maintain accurate records while navigating multiple computer systems.
- Follow company procedures, compliance guidelines, and quality standards.
Requirements & Tech Stack
- Bachelor’s degree, diploma, or equivalent experience.
- Good English communication skills (verbal and written).
- Strong active listening and customer service skills.
- Basic computer navigation and accurate typing skills.
- Ability to handle customer information responsibly.
- Willingness to work rotational shifts, including night shifts.
Salary & Benefits
- Take-home salary: ₹19,000 per month
- 2-way cab facility
- ₹700 food coupons
- 5 days work
- 2 days rotational off
📍 Job Location: Mangalore