Inside Sales Specialist

About the Role

Crio.Do is a technology learning platform that helps learners build real-world skills through work-like experiences curated from the industry. This role is a full-time, on-site position based in Bengaluru.

Key Responsibilities

• Engage prospective learners and customers, understand their needs, and communicate how Crio.Do’s programs can help them achieve their goals.
• Make outbound calls.
• Respond to inbound inquiries.
• Qualify leads.
• Maintain accurate records in the CRM system.
• Conduct product demos or information sessions.
• Follow up with leads.
• Support the conversion of prospects into enrolled learners, ensuring a positive experience.
• Collaborate with marketing and operations teams to improve lead quality.
• Track performance metrics.
• Contribute feedback on customer needs.

Qualifications

• Inside Sales and Lead Generation skills: ability to identify, qualify, and nurture prospective customers.
• Customer Service and Customer Satisfaction skills: managing queries, handling objections, and maintaining long-term relationships.
• Effective Communication skills, both verbal and written: ability to present information clearly and persuasively.
• Comfort with using CRM tools and basic office productivity software to manage leads and track sales activities.
• Ability to work in a fast-paced environment, meet targets, and collaborate with cross-functional teams.
• Strong motivation to learn, openness to feedback, and interest in the technology and education sectors.
• Bachelor’s degree or equivalent education preferred.
• Prior internship or project experience in sales or customer-facing roles is an advantage.