Relationship Manager

About the Role

FixedFlow is building a platform to make fixed-income investing simpler and more accessible for Indian investors. We help investors explore bonds, understand their potential returns and credit ratings, and make more informed fixed-income investment decisions. We are building a strong distribution network of Independent Financial Advisors (IFAs), sub-brokers, and investors to expand access to fixed-income opportunities across India.

We are looking for a proactive and customer-focused Relationship Manager to build and maintain relationships with investors, IFAs, and distribution partners. You will play an important role in expanding our partner network, supporting investors throughout their journey, and driving business growth. This role is ideal for someone starting their career in financial services who enjoys speaking with people, building relationships, and learning about bonds and fixed-income products.

Key Responsibilities

• Build and maintain strong relationships with existing investors, IFAs, sub-brokers, and other distribution partners.
• Reach out to prospective partners, explain FixedFlow’s platform and offerings, and support their onboarding.
• Identify new opportunities to expand the investor and distribution network through calls, emails, referrals, and follow-ups.
• Understand investor requirements and help them explore relevant fixed-income investment opportunities.
• Develop a strong understanding of bonds, fixed deposits, credit ratings, coupon rates, yields, and other fixed-income concepts.
• Respond to partner queries, coordinate internally to resolve issues, and ensure a smooth customer experience.
• Maintain records of partner interactions, follow-ups, leads, and business opportunities using internal tools and reports.
• Stay connected with existing partners, encourage repeat engagement, and identify opportunities to strengthen long-term relationships.

Qualifications

• 0–2 years of experience in relationship management, sales, customer success, business development, or a similar client-facing role.
• Bachelor’s degree in Commerce, Finance, Business Administration, Economics, or a related field.
• Good verbal and written communication skills.
• Comfortable speaking with clients and partners over phone calls, email, and online meetings.
• Interest in financial markets, investments, and fixed-income products.
• Basic knowledge of Excel or Google Sheets.
• Self-motivated, organised, and comfortable working independently in a remote setup.
• Willingness to learn, take ownership, and work in a fast-growing startup environment.

What We Offer

• An opportunity to build a career in India’s growing fixed-income market.
• Hands-on exposure to bonds, investment products, and financial distribution.
• Direct interaction with investors, financial advisors, and industry professionals.
• A collaborative startup environment with opportunities to learn and grow.
• Remote working flexibility and an opportunity to contribute to the company’s growth from an early stage.