Technical Business Analyst

About the Role

As a Business Analyst, you will translate complex business and technical requirements into actionable product and platform solutions that improve reliability, security, scalability, and delivery efficiency. You will collaborate with product owners, engineering teams, operations teams, architects, security stakeholders, and business partners to drive modernization initiatives centered on CI/CD, infrastructure automation, and event-driven architectures.

Key Responsibilities

• Collaborate with product owners and cross-functional teams to define requirements and user stories that support CI/CD-enabled product delivery and cloud-native platforms.
• Analyze software delivery processes and identify opportunities to improve automation, reliability, and operational efficiency using GitHub Actions, Terraform, and modern DevOps practices.
• Define business and technical requirements for event-driven architectures leveraging Confluent Kafka and Amazon MSK (AMS for Apache Kafka).
• Partner with engineering, operations, and security teams to ensure delivery pipelines, infrastructure, and messaging platforms align with governance, compliance, and scalability requirements.
• Perform gap analysis, support testing strategies, and drive continuous improvement initiatives that enhance platform stability, service availability, and business value.

Work Model

• This is an onsite position requiring 5 days a week in a client office in Atlanta, GA.

Requirements & Tech Stack

• Experience as a Business Analyst supporting technology-driven initiatives with strong exposure to Agile methodologies, CI/CD practices, and software delivery lifecycles.
• Hands-on experience gathering requirements, creating user stories, defining acceptance criteria, and supporting product delivery teams.
• Strong knowledge of GitHub Actions, CI/CD workflows, Terraform, and Infrastructure as Code concepts.
• Experience with Confluent Kafka, event-driven architectures, messaging platforms, or related data streaming technologies.
• Excellent analytical, communication, stakeholder management, and problem-solving skills, with the ability to work effectively across business and technical teams.

Qualifications That Will Help You Stand Out

• Experience with Amazon MSK (Apache Kafka) or other managed messaging services.
• Domain knowledge in retail banking, financial services, or security services.
• Experience supporting cloud modernization, DevOps transformation, or platform engineering initiatives.
• Familiarity with software testing strategies, release management, and automated deployment practices.
• Experience creating dashboards, metrics reporting, and business value tracking for technology programs.

Preferred Certifications

• Certified Business Analysis Professional
• Vendor or cloud certifications related to Kafka or Terraform.

Salary And Other Compensation

• Annual salary: $102,000 - $116,000 (depending on experience and qualifications).
• Eligible for Cognizant's discretionary annual incentive program.

Benefits

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan with contributions
• Long-term/Short-term Disability
• Employee Stock Purchase Plan