Supply Chain Manager I

About the Role

Amazon Last Mile is seeking an experienced candidate to identify, create, develop, and integrate innovative solutions and programs that lead to improvements in our last mile delivery network. This position will lead the development and execution of new worldwide transportation initiatives designed to improve overall efficiency and meet the ever-growing demand for last mile capacity. The successful candidate will have data mining and modeling skills and is comfortable facilitating ideas and working from concept through to execution.

Key Responsibilities

• Build strategic labor planning models, partnering with product teams for tool development, and managing labor/scheduling resources for the network.
• Build analytics and data pipelines to enable optimization and predictive science.
• Communicate with Delivery Station Leaders to determine capacity needs from the flexible labor pool.
• Work directly with labor planners and workforce staffing partners to integrate labor planning and execute labor orders.
• Partner with operations and PXT leaders to deep dive escalations related to labor scheduling.
• Monitor existent metrics, analyze data, and partner with internal teams to identify process and system improvement opportunities.
• Design and implement reporting solutions to enable stakeholders to manage the business and make effective decisions.
• Build a data structure and reporting process by working through various business parameters, which establish truth in data.
• Understand business challenges and identify data-driven business insights with effective presentation of findings at multiple levels of stakeholders.
• Design and conduct experiments on the effectiveness and efficiency of different initiatives to improve key output metrics and help shape the long-term strategy.
• Leverage data to increase the efficiency of our programs, working closely with business teams to drive optimization.
• Update existing and create new metrics and reporting that help drive business conclusions, continually improving reporting and analysis processes.
• Own the design, development, and maintenance of ongoing metrics, reports, analyses, and dashboards to help determine key business conclusions.
• Recognize and adopt best practices in reporting, analysis, and research (data integrity, test design, analysis, validation, and documentation).

About The Team

The Labor Strategy team leads innovation efforts in the labor planning space for AMZL UTR Operations. We partner closely with applied science, analytics, tech, and planning teams. We create a joint frontier to ensure last mile operations are optimized for our customers and provide the best experience for stakeholders within the last mile supply chain.

Requirements & Tech Stack

• 2+ years of program or project management experience.
• 1+ years of supply chain experience.
• Data mining and modeling skills.
• Comfortable facilitating ideas and working from concept through to execution.
• Experience in MS Access and SQL.
• Experience in requirement gathering and ability to write clear and detailed requirement documents.
• Knowledge of Lean principles and DMAIC methodology.