Onsite Medical Representative

About the Role

Join Amazon’s mission to become Earth’s safest place to work. The Amazon Workplace Health & Safety (WHS) team sets the strategic direction to provide resources, best practices, and safe environments to proactively manage the health and wellbeing of our workforce. Amazon is seeking an experienced and dynamic Onsite Medical Representative (OMR) to join our team. In this position, you will work closely with the WHS Site Manager, WHS Specialist, and occasionally the Injury Prevention Specialist (IPS). You should be passionate about learning and advocating health and wellness principles to consistently support Amazon Associates (AAs) on a daily basis.

Key Responsibilities

• Provide first aid support and make referrals to outside medical providers as necessary.
• Minimize the AA risk of injury through awareness, education, and proactive engagement.
• Maintain all records of care provided to AAs.
• Coordinate and maintain the workers’ compensation and return to work programs for AAs with work-related injuries.
• Provide daily activity logs and end of shift reports.
• Engage with AAs and leadership on operations floor to provide coaching regarding observed at-risk work habits.
• Maintain a clean working environment and ensure appropriate medical supply inventory is maintained.
• Participate in training and certification to facilitate first aid, CPR, and AED certifications classes.
• Maintain all first aid, CPR, AED credentials.
• Work flexible shifts which could include days, nights, holidays, and/or weekends.
• Assist with random saliva drug testing protocols.
• Maintain effective care delivery in emergencies and assist emergency response at the site.
• Attend weekly associate safety committee meetings.
• Greet all new hires for the site or through daily one-on-one interaction.
• Participate in weekly case management review meetings as necessary.
• Independently assess and administer first aid.
• Offer guidance to Amazon Associates (AAs) on both occupational and non-occupational injuries or illnesses.
• Refer care to outside medical providers as needed.
• Learn about OSHA regulations, risk, and analysis.
• Assist with all first aid needs and support safety operations as needed.

Additional Job Elements

• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach.
• Stand/walk for up to 12 hours during shifts.
• Work in an environment where the noise level varies.
• Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments).
• Continuously climb and descend stairs (applies to sites with stairs).

Requirements & Tech Stack

• Basic Life Support (BLS) certification by an approved emergency cardiac care (ECC) provider.
• Current valid Emergency Medical Technician (EMT) OR Paramedic Certification from the Department of Health OR the National Registry of Emergency Medical Technicians (NREMT).
• OR
• Current active Athletic Trainer Certification, by either the Board of Certification (BOC) or equivalent State Certification.
• High school or equivalent diploma.
• For those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date.

Qualifications

• Certified to teach first aid, CPR, and AED training from American Heart Association or American Red Cross (Preferred).
• Proficient in Microsoft Office (Preferred).
• Experience with an industrial wellness program (Preferred).
• Experience managing musculoskeletal disorders, ergonomics, and coaching on body mechanics (Preferred).
• Demonstrated work experience with OSHA regulations and Workers Compensation (Preferred).
• Proficient in digital recordkeeping (Preferred).
• In the last year, six months job experience in the Military as a Combat Medic (U.S. Army), Field Medic (U.S. Army), Healthcare Specialist (U.S. Army), Hospital Corpsman (U.S. Navy), or Aerospace Medical Service Technician (U.S. Air Force) (Preferred).