International Travel Consultant

About the Role

Plan My Package is seeking a highly motivated Sales Executive to manage the complete client journey, from initial conversation through booking, travel, and post-trip follow-up. This role requires a blend of strong selling instincts, hands-on coordination skills, and genuine people skills.

Key Responsibilities

• Sales & Client Relationship Management
• Present and sell tour packages, travel itineraries, and hotel bookings to prospective and existing clients through consultative, needs-based conversations.
• Own the complete client journey, from initial inquiry through booking, travel, and post-trip engagement, delivering a seamless and personalized experience.
• Understand each client’s preferences, expectations, and budget to curate tailored travel solutions.
• Meet and exceed individual sales targets, while contributing to the team’s overall performance.
• Adhere to defined Service Level Agreements (SLAs) for client response times, quotation turnaround, and booking confirmations.
• Conduct post-travel follow-ups to gather feedback, ensure satisfaction, and cultivate repeat business and referrals.
• Vendor Coordination & Tourism Operations
• Identify, onboard, and empanel new vendors, ensuring all documentation, rate agreements, and service standards are in place.
• Coordinate with vendors (hotels, transport providers, local operators, activity partners) to secure timely confirmations, competitive pricing, and consistent service quality.
• Work closely with internal teams and on-ground partners to ensure flawless trip execution and resolve issues swiftly during travel.
• Negotiate rates and commercial terms with vendors and travel partners, safeguarding margins without compromising service quality.
• CRM & Reporting
• Maintain accurate and current CRM records, including client details, booking status, communication history, and follow-up schedules.
• Prepare and maintain sales reports and customer databases for management review.
• Monitor the sales pipeline and ensure timely, disciplined follow-up on every open client conversation.
• Customer Service & Market Awareness
• Respond to client inquiries and concerns with promptness, empathy, and professionalism.
• Stay informed on industry trends, competitor offerings, and market dynamics to position our services effectively.

Requirements & Tech Stack

• Proficiency with CRM tools.
• Excellent written and verbal communication skills in English and Hindi.

Qualifications

• 2+ years of experience in sales, client servicing, or travel and tourism operations.
• Early-career candidates with outstanding communication skills and a strong aptitude for client engagement are also welcome to apply.
• Experience selling or operating travel to Asia-Pacific, the Middle East, Central Asia, or Europe.
• Working knowledge of destinations such as Indonesia, Vietnam, Thailand, Malaysia, Singapore, Nepal, Bhutan, and Dubai.
• Confident, articulate communicators who can engage clients with warmth and credibility, in both conversation and writing.
• Polished interpersonal skills, with the ability to build trust and rapport quickly with clients, vendors, and colleagues.
• Strong negotiation and relationship-management capabilities for engaging with hotels, operators, and travel partners.
• Meticulous attention to detail, with the ability to manage multiple client accounts and bookings concurrently.
• A genuine passion for travel and for crafting memorable customer experiences.