Area Credit Manager, Self Employed

About the Role

To recommend proposals to Sr. Credit Manager, RCM, NRM, Credit Committee for decision on the case. To manage CPAs, Legal agencies, Technical agencies & verification agencies to facilitate the quick turnaround of credit lending proposals. The key responsibilities include initial screening of the proposal, thorough preparation appraisal of credit proposals with the required due diligence; co-ordination with the sales team for resolution of credit and risk concerns, maintaining Turn Around Time (TAT); interfacing with the Sales team, External agencies (legal, Technical, verification) & Regional Credit Manager for faster decisions; Assist business functions and Sr. Credit Analyst for decision of the case.

Key Responsibilities

• Assess and conduct detailed credit analysis & evaluation of lending proposals for approval / decision at the local level or further recommendation for approval/ decision at the Regional / National / Credit Committee levels
• Scrutinize credit proposals by analyzing client creditworthiness, business strength, market credibility, financial statements, Income Tax returns, cash flow statements, repayment track record, average bank balance & adherence to other internal credit norms.
• Perform direct and thorough investigation and obtain relevant credit information through personal interaction with the customer.
• Undertake detailed external research and market feedback including banker, suppliers, customers on the loan proposal and evaluate the proposal accordingly.
• Interact with Legal and Technical agencies to ensure that property risk has been understood and mitigated.
• Submit Credit Appraisal Memo to the Sr. Credit Analyst / Regional Credit Manager for each proposal highlighting the key risks associated with the borrower to enable a prudent credit lending decision.
• Ensure no loss of revenue by issuing proper sanction letters as per approvals, capturing the right deviation while assessing the case.
• Ensure document execution from RMs & handover of complete documentation to MOG for disbursement of loans.
• Ensure proper BIL/PL is created in favor of ABFL.
• Ensure the underlying security BIL/PLd is marketable and has a clear title.
• Monitor the existing portfolios based on designed formats and parameters
• Monitor the BIL/PL portfolio performance by continual analysis of changes in fundamentals & reviewing the ratings change, analyze covenants for deviations and evaluate industry performance norms in that sector.
• Monitor the overdue position and take appropriate steps to support the recovery process.
• Follow up for pending OTC and PDD documents for the location, conduct a critical review of pending documents.
• Monitor loans by tracking various covenants and monitoring sanction conditions put in the proposals at the time of approvals.
• Maintain network with other financial institutions and take independent local industry references for customers if required.
• Adhere to compliance policies in proposal evaluation
• Ensure each proposal complies with credit policies; internal & external norms of lending.
• Be involved in the continual revision of credit norms by giving requisite inputs to management.
• Support development of new credit policies and evaluation norms.
• Ensure compliance with robust documentation mechanism
• Maintain a thorough documentation process for effective tracking of proposal documents and TAT monitoring.
• Prepare regular MIS for areas under risk management and give presentations to various stakeholders.
• Prepare MIS & trend charts on portfolio progress/variances/defaults for all loans during their credit life cycle & send them to the team leader/CRO.
• Process Management
• Ensure end-to-end processes are followed as per the SOPs defined for BIL/PL at the local assessment level.
• Ensure proper distributor network is being followed to avoid future frauds.
• Continuous improvement in the credit approval process to meet dynamic business needs and instituting mechanisms for adherence of risks associated with products, safety of financed amount, and customer satisfaction.
• Proper capturing of data in the requisite system to ensure proper MIS generation for business decisions.
• Conduct training for Local Credit Process team, Sales team on product, processes, legal, and technical aspects.
• Handle customer escalations and complaints during and post disbursements – reply to mailers, correspondences with coordination with the legal team.
• Team Management
• Manage the Credit Manager to ensure that TAT, Process, and Credit Quality are adhered to.
• Manage a team of CPAs to ensure that TAT, Process, and Credit Quality are adhered to.
• Vendor Management
• Identify and recommend for appointment of vendors at local levels including valuation, legal, Field Investigation Agencies, Fraud Containment Agencies.
• Manage TAT with various vendors – Field investigation, Lawyers, Technical Valuers, RCU agency to ensure Customer Delight.
• Regular training and review of vendor performance with regular interaction and monitoring of other financial institution associations.

Requirements & Tech Stack

• Chartered Accountant or an MBA
• Minimum 0-4 years of experience in credit and risk functions of Banks/NBFCs.
• Strong analytical acumen.
• Strong evaluation skills.
• Detail orientation.
• Decision making skills.
• Initiative.
• Target orientation.
• Market intelligence developed through a strong industry network.
• Good interpersonal skills due to high cross-functional engagement with internal teams, stakeholders, and external agencies.
• Team management skills.
• Man-management skills.

Relationships

• Internal:
• Head Credit, Risk & Compliance
• Regional Credit Manager BIL/PL
• Credit Analyst / CPA
• Sales team
• Operations dept
• Other support functions
• External:
• Clients
• Auditors / Lawyers / Valuers / FI & Fraud Containment Agencies