Telecommunications Specialist
HitFame
Delhi, India4h agovia LinkedIn
About the Role
HitFame is seeking a full-time, on-site Telecommunications Specialist based in Delhi, India. This role is responsible for configuring, maintaining, and monitoring telecommunications systems that support the platform and internal operations.
Key Responsibilities
- Install and manage voice and data communication infrastructure.
- Troubleshoot network and telephony issues.
- Ensure reliable connectivity for users and internal teams.
- Collaborate with cross-functional stakeholders to support customer-facing communication channels.
- Optimize system performance.
- Implement best practices for security and uptime.
- Document configurations.
- Maintain incident logs.
- Coordinate with vendors.
- Contribute to continuous improvement of telecommunications processes.
Requirements & Tech Stack
- Telecommunications Systems
- Core Telecommunications technologies
- VoIP
- SIP
- PBX systems
- Network protocols
- Cloud-based communication platforms (familiarity is a plus)
- Security best practices (familiarity is a plus)
- Monitoring tools (familiarity is a plus)
Qualifications
- Strong skills in Telecommunications Systems and core Telecommunications technologies.
- Effective Communication skills for working with cross-functional teams and vendors.
- Solid Troubleshooting abilities for diagnosing and resolving telephony and network issues.
- Customer Service skills to support internal users and ensure a positive communication experience.
- Relevant experience with VoIP, SIP, PBX systems, and network protocols is highly beneficial.
- Bachelor’s degree in Telecommunications, Electronics, Computer Science, or a related field, or equivalent practical experience.
- Ability to work on-site in Delhi.
- Ability to manage multiple priorities.
- Ability to maintain accurate technical documentation.