Business Development Representative

About the Role

The Scale BDR on the General Business team is the engine behind Braze's mid-market growth. This is a high-impact role where you'll blend volume-driven outreach with personalized, consultative prospecting. You'll research accounts, craft relevant messaging, and create opportunities that directly fuel Braze's pipeline. Every individual has a personal quota and shares a team goal. BDRs at Braze have a hybrid schedule, working a minimum of 3 days a week at either the Chicago or Austin location.

Key Responsibilities

• Prospect into mid-market accounts across industries like retail, media, fintech, and travel.
• Generate qualified meetings for the Scale AE team through outbound outreach (email, phone, LinkedIn).
• Research accounts to identify pain points around customer engagement, cross-channel messaging, and data activation.
• Collaborate with AEs to develop territory strategies and prioritize high-potential accounts.
• Manage your own meetings, bringing in internal stakeholders as needed.
• Maintain accurate activity and pipeline data in Salesforce.

What Success Looks Like

• Consistently hitting or exceeding monthly meeting and pipeline targets.
• Building a repeatable outreach motion that balances efficiency with personalization.
• Developing strong product knowledge to speak credibly about Braze's value to prospects.
• Generating the volume and value of deals required to hit quota and bring great new brands to Braze.
• The commission plan is uncapped.
• There is advancement potential for consistently successful BDRs.

Requirements & Tech Stack

• Salesforce
• Nice to have: Outreach, or similar sales tools.
• Nice to have: Familiarity with the customer engagement, marketing automation, or CDP space.

Qualifications

• Experience: 6+ months in outbound prospecting in sales, customer-facing, or high-activity roles.
• Communication: Strong written and verbal skills; ability to craft compelling, concise outreach and explain your reasoning.
• Coachability: Eager to learn, take feedback, and iterate quickly.
• Resilience: Comfortable with rejection; motivated by targets and competition.
• Curiosity: Genuine interest in martech, SaaS, and how brands connect with customers.
• Organization: Ability to manage high volume without sacrificing quality or personalization.
• Nice to have: Background in a fast-paced startup or high-growth environment.