Technical Sales and Field Service Engineer

About the Role

Seeking a driven and motivated engineer to join our sales team, focusing on growing business with existing customers and developing new business. This position will involve applications engineering, sales support, and field service work. Sales Engineers should be comfortable working in a result-driven, fast-paced environment. The position will involve extensive formalized training, mentorship, and development of skills in understanding CaptiveAire products, market approach, application engineering processes, business development, and sales strategies.

Key Responsibilities

• Provide integrated application engineering and design support for a wide range of ventilation applications to provide sustainable products and the latest technologies.
• Work directly with Engineers, Contractors, End Users, and Food Service Dealers.
• Daily tasks include inside sales support, application engineering, and outside sales.
• Responsibilities may include presentations, quotes, submittals, technical product support, job site visits, and hands-on troubleshooting.
• Educate and promote CaptiveAire products to users in your market through conference calls, meetings, presentations, and product demos.
• Research and develop new business opportunities with new and existing users.
• Provide top-notch customer service and go above and beyond to serve the customer.
• Prioritize quick turnaround times.
• Continuously evaluate and improve processes and the customer experience.

Typical Tasks

• Conduct outside sales meetings and calls to build relationships with existing and new customers.
• Perform application engineering to apply products using sound engineering principles.
• Manage projects during installations, including schedules and plans, to ensure equipment is on site when needed and create satisfied customers.
• Provide service and technical support for existing equipment.
• Support end users, from assisting contractors with wiring to remote troubleshooting.
• Spend 2-3 full days per week in the office working on bids.
• Spend 1-2 days per week on job sites.
• Dedicate one day per week to developing the territory (e.g., giving presentations, visiting new customers, expanding existing accounts).

Requirements & Tech Stack

• Mechanical, Electrical, Construction, or science-oriented curriculum preferred for a 4-year technical degree.
• Excellent computer, organizational, and communication/presentation skills.
• Problem-solving abilities with a passion for continuous learning.
• Strong desire to interface with the customer.
• Embrace new technologies and business acumen.
• Passion for work with an aggressive nature to succeed.
• Willing to travel for various training opportunities.
• FE Exam completion in area of study expected within 6 months of employment for engineering graduates, if not already completed.
• Must be a “Go Getter”!

Qualifications

• 0-5 years of experience.

Benefits

• Medical, dental, and vision insurance.
• Disability & life insurance (based on medical insurance election).
• 401k with employer match.
• Paid holidays.
• Paid time off (PTO) based on tenure.
• Flexible spending account (FSA).
• Tuition reimbursement, including for Professional Engineering (PE) License.
• Relocation assistance.

Salary

• $70k-$100k base, negotiable dependent on experience.
• Additional monthly bonus based on productivity and profits.