Inside Sales Executive
Refrens
Surat, Gujarat, IndiaFresher43m agovia LinkedIn
About Refrens
Refrens.com is a leading business operating system for small and medium businesses, offering tools for bookkeeping, lead management, and inventory management.
The Role
An enthusiastic, entry-level Inside Sales Executive is sought to help customers discover how Refrens' platform simplifies invoicing, accounting, and business operations. The role involves connecting with prospects via calls and email, understanding their needs, and guiding them toward the right solution. This position is ideal for individuals eager to learn sales, enjoy interacting with people, and wish to build a career in SaaS sales.
How We Operate
- Clear processes, well-defined roles, and structured sales flow.
- Customer-First Selling: Focus on solving problems.
- Zero Mis-Selling Policy: Trust over short-term revenue.
- Team Collaboration: Sales works closely with product, onboarding, and support.
- Data-Driven Approach: Decisions backed by insights.
- Ownership Mindset: Owning numbers, pipeline, and growth.
Key Responsibilities
- Build strong relationships with potential and existing customers through calls and email.
- Understand customer needs and recommend the right Refrens solution.
- Deliver product demos and clearly communicate the value of the platform.
- Manage the complete sales cycle — from lead to closure.
- Handle objections confidently and drive deals to closure.
- Coordinate with internal teams to ensure smooth customer onboarding.
- Maintain and track all sales activities using CRM tools.
Requirements & Tech Stack
- Excellent verbal and written communication skills.
- Confident on calls, with a natural ability to build rapport.
- Self-motivated and target-driven, with a strong sense of ownership.
- Curious and eager to learn about SaaS products and sales processes.
- Well-organized with the ability to manage multiple priorities.
- CRM tools (maintenance and tracking).
Qualifications
- A degree in any field is acceptable; attitude matters more than experience.
- Experience: 6 months - 1 year in Sales (preferred)
- Education: Bachelor’s degree (preferred)
- Language: English (preferred)
What You’re NOT Expected To Do
- Cold calling
- Field sales or client visits
- Mis-selling products
Additional Details
- Job Type: Full-time, Permanent
- Benefits: Health insurance