Clearance Administrator
FedEx
Mumbai Metropolitan Region1h agovia LinkedIn
About the Role
- Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards.
- Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve.
- For complex issues, may escalate to senior team members.
Key Responsibilities
- Clearance & Brokerage Operations
- Brokerage Admin Services
- Clearance Customer Service
- Cage Handling
- Export Controls
- Customer Services
- Clearance Regulatory
- Clearance Admin Inbound/ Outbound
- Clearance Admin
- Customer Service
Requirements & Tech Stack
- Microsoft Office & PC Skills
- Planning & Organizing Skills
- Numerical Skills
- Written & Verbal Communication Skills
- Accuracy & Attention to Detail
Qualifications
- Customer Service Grade - 5