Office Experience & Events Assistant

About the Role

As an Office Experience & Events Assistant at BCG’s Brooklyn office, you’ll be part of the Office Experience team, a collaborative, service-oriented group that plays a key role in shaping the workplace and cultural experience. With a strong focus on hospitality, administrative coordination, and day-to-day operational excellence, you’ll support a variety of workflows and experiences that help staff and visitors feel connected, supported, and proud of their environment. In this multi-function role, you’ll be responsible for maintaining a high-functioning office; delivering a seamless guest, visitor, and employee experience; and helping to execute events of all sizes. You’ll support daily operations, help foster connection and productivity through the office environment, and deliver service with a can-do, hospitality-driven approach.

Key Responsibilities

• Support all Concierge processes, including front desk coverage, visitor and request management, room bookings, and meeting calendar.
• Act as the first point of contact for clients, visitors, and staff when covering Concierge.
• Triage and communicate meeting-support requests, such as IT needs or administrative support, to relevant teams.
• Lead meeting and event set-up and day-of onsite support, including room configuration, catering coordination, breakdown, and guest experience.
• Manage the office lunch program and coordinating catering for meetings and events.
• Support execution of events of all sizes—from large-scale celebrations to internal meetings and small gatherings, including on-site and after-hours support.
• Maintain the office microsite and updating digital signage and face pages.
• Manage expense and receipt reconciliation and expense management, including budget tracking, invoice processing, and vendor management.
• Support office operations by maintaining general cleanliness and readiness of shared spaces, conference rooms, and kitchens.
• Coordinate basic maintenance and repairs with internal teams and external vendors; reporting and tracking issues.
• Manage supply inventory and place orders for office, kitchen, and meeting materials.
• Assist with mail/package handling, shipping coordination, and courier management.
• Partner with colleagues across OE, Admin Services, and functional teams to ensure smooth delivery of experiences, and flexing across responsibilities as needed during peak periods.

Qualifications

• Bachelor’s degree.
• 0–2 years of experience in office operations, events coordination, hospitality, customer service, or administrative support.
• Strong service orientation and attention to detail.
• Excellent organizational and interpersonal skills.
• Ability to manage logistics and juggle competing priorities with poise.
• Proficiency in Microsoft Office Suite and willingness to learn new systems.
• Ability to lift/move up to 35 pounds.
• Flexibility to work overtime as needed, especially during events or high-demand periods.

Requirements & Tech Stack

• Microsoft Office Suite.

Additional Information:

• This role requires 5 days a week in office presence in Brooklyn.