Technical Writer Intern (Summer 2027)

About the Role

As a Technical Writing Intern, you will test and document new product features that help Sigma's global user base analyze and gather insights from their data. During your internship, you’ll partner directly with your tech writer mentor and collaborate with other teams across the business to deliver a significant new documentation project. You will collaborate across the company to determine the best solution for your technical challenge, taking your project from ideation through implementation, iterating, and gathering feedback.

Potential projects include:

• Developing new tutorials and examples.
• Creating video and GIF content to illustrate key concepts.
• Implementing information architecture transformations to optimize content for AI agents.

During your internship you will

• Write clear and accurate documentation that enables Sigma customers to use the product effectively and efficiently.
• Deploy documentation and gather insights from customer metrics.
• Work closely with the development team (including engineers, designers, and product managers) to understand features and functionality.
• Participate in cross-functional planning, bug bashes, and strategic discussions.
• Explore and validate product features through rigorous testing, sharing insights with the team.
• Translate complex technical details into clear, digestible documentation and release notes.
• Work collaboratively and closely with other writers to ensure consistent and cohesive content, style, and messaging.
• Draft, review, and publish content in a docs-as-code workflow with AI tooling.
• Improve existing documentation based on feedback from customer-facing teams and address knowledge gaps.
• Develop visually captivating, dynamic documentation that includes diagrams, screenshots, and other visual aids.

Internship Program Qualifications

• Be currently enrolled in a university undergraduate or graduate degree program in the U.S with a graduation date of December 2027 or later.
• Be able to intern from June 2027 through August 2027 (flexible).
• Be legally authorized to work in the US during the Summer 2027 program. Visa sponsorship is not available, but applicants on a student visa with authorization to work in the U.S. are welcome.
• Be able to work in-person in our office in San Francisco, CA or New York, NY.
• Relocation assistance will be provided in the form of a relocation bonus for students who need to relocate.

What we’re looking for

• A cover letter is required for applications.
• Pursuing at least a Bachelor’s or a Master’s degree in Computer Science or a related field.
• Exceptional written and spoken communication skills, emphasizing clarity and approachability for various audiences.
• A genuine desire to learn new things daily and translate complex topics into actionable user assistance.
• Solid project management and communication abilities.
• Ability to collaborate and work in a team environment.
• Able to commit 40 hrs a week for 12 weeks in-person in our San Francisco, CA or New York, NY office.

Additional job details

• Interns are compensated with an hourly rate ranging from $36.00 - $42.00 per hour.
• This role requires an in-office work environment.