Telesales Executive

About the Role

OpenLoop Systems is seeking a motivated Telesales Executive to join their remote sales team. You will be responsible for contacting potential customers, understanding their needs, presenting OpenLoop's services, and guiding interested leads through the sales process.

Key Responsibilities

• Make outbound calls to potential customers and follow up on enquiries.
• Introduce OpenLoop's services: software development, CRM, ERP, ISP billing software, and IT support staffing.
• Understand customer requirements and budget to qualify leads.
• Book meetings and demos, and follow up until a decision is made.
• Send quotes and follow-up messages via WhatsApp and email.
• Negotiate and close deals within given pricing guidelines.
• Accurately record all calls, follow-ups, and outcomes in the CRM daily.
• Meet monthly targets for calls, meetings, and revenue.
• Share customer feedback and market insights with the team.

Requirements & Tech Stack

• Excellent spoken and written communication in both English and Hindi (mandatory).
• Previous experience in telesales, inside sales, or customer-facing sales is preferred.
• Graduate in any field (or equivalent experience).
• Clear, confident, and polite telephone manner.
• Ability to make a high volume of calls daily and handle rejection.
• Basic computer skills, including spreadsheets, email, and WhatsApp Business.
• Self-motivated, organised, and able to work independently.
• Access to a quiet workspace, a reliable laptop/computer, and a stable internet connection.
• Interest in technology or software services is a plus.

Qualifications

• Strong freshers with outstanding communication will also be considered.