Account Manager, Associate

About the Role

Account Manager, Associate at Network Solutions.

Key Responsibilities

• Managing relationships with all accounts and partners both within India and globally.
• Provide consulting and guidance on integrating partners' existing systems with ours.
• Identifying business development opportunities with key focus on growing business from existing partners.
• Implementation of marketing initiatives and sales promotions.
• Delivering presentations & pitches to introduce new services to existing partners.
• Negotiating & closing deals which establish long term business partnerships.
• Liaising with internal teams, across departments to enable efficient and timely client setups & integrations.
• Liaising with the operations team to ensure smooth functioning of the team as a whole.
• Understand requirements and provide information to the end user to choose the right solution.
• Assist & resolve conflicts, issues and problems and provide solutions to customers in a timely manner to maintain trust when small & medium businesses inquire via phone, chat or email.
• Develop a robust pipeline and achieve assigned revenue targets and service levels.
• Maintain and manage the pipeline with accurate notes and rigorous follow ups.
• Recommend changes in products, services and policies by evaluating results and competitive developments.

Requirements & Tech Stack

• Looking to build a career in sales and account management.
• Have immaculate written and verbal communication skills and is comfortable with dealing with clients via email/chat & phone.
• You are tenacious & street smart.
• You work with minimal supervision.
• You have excellent business acumen – a keen eye to snap up opportunities that surface through the course of managing an account.
• You are objective driven, analytical, extremely motivated and a logical and creative thinker.
• You are able to manage stakeholders, and have the ability to take quick, sound decisions which are critical to success in this role.

Qualifications

• Should be a 'star' business professional with up to 2 years of experience in handling strategic clients and implementing international sales & marketing initiatives/account management processes for an IT company (preferably in the internet domain).