PROCESS DELIVERY SPECIALIST-PROCURE TO PAY
IBM
About the Role
Role: Process Delivery Specialist - Procure to Pay
Company: IBM
Department: IBM BPO, part of IBM Consulting
Key Responsibilities
- Invoice processing
- Vendor master management
- Query resolution
- Indexing
- Invoice reconciliation
- Recording and maintaining PO and Non-PO Invoices and handling both manual and automatic payment requests.
- End-to-end Vendor Master activities: creation, changes, verification, cleansing, and identifying duplicate records.
- Collaborating with stakeholders for coding and approvals.
- Addressing blocked invoice issues.
- Ensuring timely posting in accounting software for payments and expenses.
- Processing of travel and expense claims.
- Managing payments.
- Resolving duplicate payment issues.
- Recovering funds.
- Executing payment proposals.
- Adhering to client Service Level Agreements (SLAs) and meeting specified timelines.
- Flexible to work in shifts.
Requirements & Tech Stack
- Commerce graduate
- Minimum of 2-4 years of experience in Accounts Payable.
- Experience in Invoice and Vendor management.
- Experience in Resolving queries.
- Experience in Invoice reconciliation.
- Proven work knowledge to manage payment reporting and reconciliation activities.
- Proficient in MS Office applications.
- Proficient in any ERP software as an end-user.
Qualifications
- Self-directed and ambitious achiever.
- Meeting targets effectively.
- Skilled in thriving under deadlines.
- Contributing to change management.
- Strong interpersonal teamwork.

