Sales Associate, Fifth Avenue

About Margot McKinney

Margot McKinney OAM is an Australian high jewelry designer with five generations of family jewelry heritage. Known for her use of Australian South Sea pearls, opals, and exceptional colored gemstones, Margot creates joyful, highly individual jewels celebrating rarity, craftsmanship, and the natural beauty of Australia. The brand is entering a period of international growth, remaining independent, family-owned, and personal in its approach to jewelry creation and client care.

The Role

This is a luxury sales role focused on establishing the first permanent Margot McKinney boutique on Fifth Avenue in New York. The role involves building a community of collectors and clients, representing unique and high jewelry creations, developing long-term client relationships, and creating a warm, personal client experience. It offers the opportunity to be part of a growing international luxury house while retaining the intimacy of a family business.

Key Responsibilities

• Build and nurture long-term relationships with new and existing clients.
• Introduce clients to Margot's collections and share the provenance and stories behind individual jewels.
• Develop a strong network of collectors and luxury clients within New York and beyond.
• Deliver highly personalized client experiences in the boutique and through private appointments.
• Proactively develop sales opportunities.
• Support private events, trunk shows, and special client experiences.
• Maintain the highest standards of presentation, discretion, and attention to detail.
• Contribute to the culture and growth of a new flagship boutique.

Requirements & Tech Stack

• Experience in fine jewelry, high jewelry, luxury retail, or UHNW client service.
• A strong understanding of the New York luxury market.
• A proven ability to develop and maintain lasting client relationships.
• A warm, polished, and engaging manner.
• Strong commercial instincts combined with genuine discretion and emotional intelligence.
• Exceptional attention to detail and follow-through.
• Curiosity about gemstones, craftsmanship, design, and provenance.
• A genuine love of beautiful things and the ability to bring their stories to life.
• Enjoyment in getting to know clients.

Location

Margot McKinney, The Sherry-Netherland, Fifth Avenue, New York.