Receptionist

Navi Mumbai

About the Role

• Full-time, on-site position.

Key Responsibilities

• Greeting visitors.
• Managing incoming calls.
• Handling inquiries.
• Directing guests or callers to the appropriate team members.
• Maintaining a clean and organized reception area.
• Scheduling and confirming appointments or reservations.
• Managing basic administrative tasks, such as logging visitor details and handling correspondence.
• Supporting internal communication.
• Coordinating with different departments.
• Ensuring a courteous, professional experience for everyone interacting with the front desk.

Qualifications

• Strong customer-facing abilities, including Customer Service and Receptionist Duties, with a professional and welcoming demeanor.
• Effective Phone Etiquette and Communication skills, including clear speaking, active listening, and polite interaction with callers and visitors.
• Experience managing appointments or Reservations, including accurate scheduling, confirmations, and follow-ups.
• Ability to handle basic administrative responsibilities, such as record-keeping, email management, and visitor registration.
• Proficiency with common office tools and software (e.g., phone systems, email, calendar tools, and basic computer applications).
• Strong organizational skills, attention to detail, and the ability to manage multiple tasks in a busy front desk environment.
• Reliability, punctuality, and the ability to work on-site in Navi Mumbai on a full-time schedule.
• Prior experience in a front office, reception, hospitality, or customer service role is preferred.
• A high school diploma or equivalent is typically required.