Recruiter Associate

About the Role

We Care Senior Care is hiring a Recruiter Associate to support caregiver recruiting, hiring, and retention for their growing senior care team. This is a full-time, in-office, KPI-driven recruiting role. Success requires high-volume outbound calling, consistent follow-up, and accountability to recruiting and retention metrics.

Key Responsibilities

• Make daily outbound calls to applicants (phone-based recruiting)
• Screen, interview, and hire caregivers efficiently
• Track and meet recruiting KPIs (calls, interviews, hires)
• Conduct performance conversations and retention follow-ups
• Support caregiver engagement and reduce turnover
• Respond to employment inquiries via phone, email, and walk-ins
• Schedule and conduct interviews (in-person and phone)
• Complete background checks, drug screens, references, and onboarding steps
• Maintain accurate applicant and employee records in the ATS
• Conduct caregiver check-ins, annual reviews, and performance conversations
• Address attendance, performance, and retention issues professionally
• Partner with scheduling to improve utilization and caregiver retention
• Meet expectations for staffing metrics (hiring volume, turnover, utilization)
• Represent Home Instead in the Racine community

Qualifications

• Experience in recruiting, staffing, HR support, sales, or call-center roles preferred
• Comfortable with phone-heavy, outbound calling environments
• Results-driven and accountable to metrics
• Strong communication and relationship-building skills
• Organized, dependable, and able to manage multiple priorities
• Ability to handle performance conversations with professionalism and respect

Our Culture

Home Instead operates with a people-first culture rooted in Love(v), love as a verb. Their core purpose is to teach others about Love(v) through their eight attributes: patience, kindness, humility, selflessness, respectfulness, forgiveness, honesty, and commitment, paired with accountability and clear expectations.