Business Account Executive, Mobile Sales

About the Role

Comcast brings together the best in media and technology, driving innovation to create world-class entertainment and online experiences. As a Fortune 50 leader, we set the pace across diverse businesses and create career opportunities. We are at the forefront of change, moving at an amazing pace thanks to our remarkable people who bring cutting-edge products and services to life for millions of customers daily. If you share our passion for teamwork, vision to revolutionize industries, and goal to lead the future in media and technology, we invite you to fast-forward your career at Comcast.

Job Summary

Responsible for the sale of integrated communication structure to small-to-medium business customers. Develops relationships with individual businesses and the community, positioning the Comcast brand as key components of the sales strategy, and keeping with Comcast's touchstones.

Key Responsibilities

• Assists with the creation and delivery of face-to-face sales presentations demonstrating knowledge of the latest Comcast products and services.
• Promotes the sale of bundled products to ensure the optimal solution for the customer.
• Sells with the goal of exceeding departmental, financial, and unit targets.
• Stays abreast of the competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace.
• Generates new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals, and partner relationships.
• Focuses on goal achievement and is results-driven.
• Assists with developing sales territory, including cultivation of local business partnerships and organizational affiliations.
• Retains customer base by delivering on the Comcast Credo, ensuring a superior customer experience.
• Maintains and builds customer relationships to drive customer retention.
• Works with internal teams to ensure operational efficiencies and service levels meet and exceed customer expectations through strong customer service orientation and excellent follow-up skills.
• Prepares sales and activity reports as required.
• Participates in out-of-the-office meetings with customers on a regular basis.
• Demonstrates excellent verbal and written skills and skill in presenting, persuading, and negotiating.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent, and punctual attendance.
• Must be able to work nights, weekends, variable schedules, and overtime as necessary.

Other Expectations

• Understand and apply Comcast's Operating Principles as guidelines.
• Own the customer experience, thinking and acting to put customers first, provide seamless digital options, and make them promoters.
• Be an enthusiastic learner, user, and advocate of Comcast's technology, products, and services, especially digital tools.
• Work collaboratively and be open to new ideas to achieve team success.
• Participate actively in the Net Promoter System by joining huddles, making call backs, and elevating opportunities for improvement.
• Drive results and growth.
• Support a culture of inclusion in work and leadership.
• Act with integrity for colleagues, customers, investors, and communities.

Requirements & Tech Stack

• Customer-Focused
• Workplace Organization
• Persuasion
• Technical Knowledge
• Adaptability
• Resilience
• Critical Thinking Problem Solving
• Communication
• Professional Integrity

Qualifications

• Education: Bachelor's Degree
• Relevant Work Experience: 0-2 Years
• Note: Comcast may consider applicants with a combination of coursework and experience, or extensive related professional experience.

Compensation

• Base Pay: $59,000.00
• Total Target Compensation (Base Pay plus Targeted Commission): $89,000.00
• Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.
• Base pay is one part of the Total Rewards that Comcast provides.
• Most sales positions are eligible for Commission under an applicable plan.
• Comcast provides best-in-class Benefits to eligible employees, connecting you to the support you need.