Entry Level Account Manager Customer Service

About the Role

Synaptic, Inc. is hiring an Entry-Level Account Manager to support customer relationships and assist with sales, account-level communication, marketing, and service coordination. This role is designed for individuals looking to develop professional experience in sales, account management, client communication, and brand representation within a structured team environment.

Key Responsibilities

• Support assigned customer accounts through in-person interactions.
• Communicate product and service information clearly and professionally.
• Assist with onboarding, updates, and general account inquiries.
• Maintain accurate documentation of customer interactions.
• Work with team members to support daily account objectives.
• Ensure a positive and consistent customer experience.

Requirements & Tech Stack

• Strong communication and interpersonal skills.
• Comfortable engaging with customers face-to-face.
• Reliable transportation to local work locations.
• Full-time availability.
• Organized, detail-oriented mindset.

Qualifications

• No prior sales, marketing, or account management experience required.
• Full training provided.
• Background in customer service, retail, or sales is helpful but not required.

Work Environment

• Paid training and structured onboarding.
• Ongoing mentorship and support.
• Clear advancement opportunities based on performance.
• Consistent full-time schedule.
• Professional, in-person team environment.
• On-site position.
• Team-based setting.