2027 Management & Sales Training Program

About the Role

The Sherwin-Williams Management & Sales Training Program is an accelerated, entry-level position designed to prepare you for a Store Management role in 18-24 months. This role offers opportunities to progress into an Assistant Store Manager position upon successful completion of an initial 8-week training. The typical schedule is 44 hours per week, which may include evenings and/or weekends. During the program, you will collaborate with store management to oversee a million-dollar business, providing leadership and insight into store development and strategy. You will learn all operations, clients, and internal strategy to understand your role in team success. The program aims to grow market share by selling to large, commercial users.

What You Will Gain

• Limitless Career Opportunities: Structured program with support and formal discussions to review objectives and development.
• Leadership Development: Foundation for becoming a successful leader, with training in customer service, sales, marketing, finance, and operations.
• Professional Networking: Opportunity to connect with the community to grow the business and your success.

Key Responsibilities

• Complete training consistent with the established program.
• Support business strategies to increase sales and optimize profitability.
• Ensure high levels of customer satisfaction through excellent service.
• Build and maintain product knowledge for effective customer recommendations.
• Build positive relationships with wholesale and retail customers.
• Complete store administration.
• Ensure compliance with policies and procedures, including safety, loss prevention, and security.
• Maintain outstanding store condition and visual merchandising standards.
• Support employee training, development, performance management, and corrective action.
• Respond to and resolve customer and/or employee complaints.
• Partner with the Store Manager to make outside sales calls to increase market share.

Requirements & Tech Stack

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.
• Must have a valid, unrestricted Driver's License.
• Must have at least a bachelor's degree by the start of this development program.
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
• Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised.

Qualifications

Preferred Qualifications

• At least one (1) year experience working in a retail, sales, or customer service position.
• At least one (1) year of experience in leadership role(s), supervising others, or leading teams.
• Previous experience working in a team-oriented setting (work experience, extracurricular activities, military service, etc.).
• Previous work experience selling paint and paint related products.
• Work experience using timekeeping and/or customer relationship management ("CRM") systems.
• Willingness to relocate for future job opportunities.
• Ability to read, write, comprehend, and communicate in more than one language.
• Ability to read, write, comprehend, and communicate in Spanish.