International Pharmacy Intern

About the Role

At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. As a US Non-Accredited Foreign Graduate, you will play a critical role in supporting our pharmacy teams while developing your own skills for increasing responsibility. After successfully passing FPGEE and TOEFL, you will be eligible to complete your required US Internship hours and apply your didactic learning into real-world practice, preparing you for a Pharmacist role.

Key Responsibilities

• Contribute to safe and effective operations of the pharmacy, including but not limited to:
• Following all company SOPs at each workstation to help Pharmacists and Technicians manage and improve patient health.
• Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment.
• Contributing to positive patient experiences by showing empathy and genuine care, creating heartfelt and personalized moments.
• Keeping patients healthy by offering immunizations and other services.
• Demonstrating compassionate care by solving or escalating patient problems.
• Offering to counsel, fielding medical questions, and soliciting information on a patient’s medical history to provide optimal care, when appropriate and under direct supervision of a licensed pharmacist.
• Taking telephonic prescriptions from the prescriber, and calling the prescriber to clarify prescriptions or facilitate medication changes, where allowed by state regulation.
• Maintaining self-awareness and providing in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
• Completing basic inventory activities, as permitted by law and directed by pharmacy leadership, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
• Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback; actively seeking opportunities to expand clinical and technical knowledge.
• Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; voluntarily traveling to stores in the market to work shifts as needed.
• Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles. Complying with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and recordkeeping, and to protect patient privacy and security.
• Delivering additional patient health care services (e.g., immunizations, point-of-care testing, and voluntarily staffing offsite clinics), where allowable by law and supported by required training and certification.
• Where permissible, support immunizations by:
• Completing additional licensure and training requirements to obtain Technician Immunizer status.
• Educating patients about the importance of vaccines and referring patients to the Pharmacist-on-duty.
• Monitoring for and responding to adverse reactions; reporting adverse reaction events.
• Reviewing and collecting patient information; tracking and documenting for each applicable patient.

Requirements & Tech Stack

• Foreign Graduate from a Non-US Accredited college or school of pharmacy prior to beginning US Non-Accredited Foreign Graduate Training Program at CVS.
• FPGEC certification.
• Pharmacist licensure in the state in which the position is based within 120 days of completion of US Intern hours.
• Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Microsoft Suite (Outlook, Excel, Word, PowerPoint, etc.) preferred.

Qualifications

• Attention and Focus:
• Ability to concentrate on a task over a period of time.
• Ability to pivot quickly from one task to another to meet patient and business needs.
• Ability to confirm prescription information and label accuracy, ensuring patient safety.
• Customer Service and Team Orientation:
• Actively look for ways to help people, and do so in a friendly manner.
• Notice and understand patients’ reactions, and respond appropriately.
• Communication Skills:
• Use and understand verbal and written communication to interact with patients and colleagues.
• Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Mathematical Reasoning:
• Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day’s supply, and/or number of full bottles and additional bottles needed to fill a prescription.
• Problem Resolution:
• Identifying challenging patient or colleague interactions and choosing the best course of action when faced with multiple options.
• Physical Demands:
• Be mobile and remain upright for extended periods of time.
• Lift, scan, and bag items.
• Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items.
• Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm.
• Extend hand(s) and arm(s) multiple directions to place, move, or lift items.
• Control precision; quickly adjust machines to exact positions.
• Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist.
• Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts.
• Occasionally lift of up to 20 lbs. and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs. and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects.
• Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately.
• Have the ability to receive detailed information through oral communication.
• Any additional tasks as directed by Supervisor or Manager.

Preferred Qualifications

• 1+ years of related work experience in pharmacy, retail, medical, or customer service setting.
• Ability to become immunization certified.
• Ability to work in home store and across the market in other locations.

Pay Range

The Typical Pay Range For This Role Is $32.50 - $42.00

Benefits

This full-time position is eligible for a comprehensive benefits package including:

• Medical, dental, and vision coverage.
• Paid time off.
• Retirement savings options.
• Wellness programs, and other resources.

Details about available benefits are provided during the application process.