Field Technician
Tabcorp
Eight Mile, ALFresher1h agovia LinkedIn
About the Role
As part of the Technical Services Team, you will play a key role in ensuring venues operate at their best, directly influencing customer satisfaction and service integrity.
Key Responsibilities
- Service, maintain, and install wagering and gaming equipment across venues, clubs, and pubs.
- Conduct preventative maintenance checks to reduce downtime and disruptions.
- Prioritize and manage work schedules to deliver outstanding customer outcomes.
- Keep accurate records of maintenance activities, ensuring compliance with regulations and standards.
- Build strong relationships with venue staff through reliable service delivery.
Requirements & Tech Stack
- A genuine interest in electronics and a problem-solving mindset.
- Some prior experience servicing electronic equipment through work or hobbies.
- Proven ability to deliver excellent customer service with clear communication.
- Strong integrity, respect, and a proactive can-do attitude.
- Ability to adapt to varied schedules including weekends and evenings.
- Willingness to obtain and maintain required licences and certifications.
- A full driver’s license.
Qualifications
- No previous experience with wagering and gaming equipment is required; a comprehensive training program is provided.
- Motivation to learn is paramount.
What's In It For You
- Tool of trade vehicle, tools, phone, and laptop included.
- A varied and engaging work schedule.
- Time for moments that matter (birthdays, cultural leave, flexible public holidays, 5 days bonus leave).
- 18 weeks paid parental leave.
- Ticketing to major racing and sports events.
- Access to wellbeing app and programs.
- Corporate discounts and special offers.
- A diverse and inclusive culture.