Forward Deployed Engineer (Expansion)

About the Role

The Forward Deployed Engineer (FDE) for the Expansion Sales team is a strategic hybrid of technical architect, advisor, and hands-on consultant. This role sits at the intersection of sales and technology, owning the front-end of the revenue cycle for HighRadius's Autonomous AI platform. You will partner directly with Account Executives to drive and close enterprise/SMB deals within the existing customer base, leading discovery, crafting compelling solution narratives, and delivering value-based demonstrations to expand HighRadius footprint.

As the primary technical sales authority, you will build executive-level credibility with CFOs and finance leaders, architecting tailored solutions that map directly to measurable ROI and business outcomes. This is a quota-owning role where your ability to translate complex AI capabilities into clear business value will be critical.

Key Responsibilities

• Autonomous Solution Architecture & Value

• Lead solutioning and discovery discussions with clients, helping them move from manual processes to advanced AI for better decision-making and operational scaling.

• Deliver highly compelling product demonstrations showcasing how HighRadius's capabilities solve specific customer challenges.

• Build and deploy high-fidelity Agentic AI pilots and simulations to fastrack customer ROI drivers, such as DSO reduction, improving cash flow, or reducing late payments.

• Build Proof of Concept (POC) to showcase the future state of a full-scale deployment, using the success of agent pilots as a base.

• Serve as the primary technical subject matter expert during the sales cycle.

• Build business cases and financial models demonstrating actual financial gains and productivity improvement using the solution.

• Act as a subject matter expert, translating field-level AI challenges into strategic influence over the HighRadius agentic platform roadmap.

• Sales and Deal Strategy

• Partner with Account Executives in owning the end-to-end deal lifecycle by developing comprehensive opportunity plans and driving rigorous execution to exceed sales targets.

• Partner with Marketing to refine value propositions and lead-generation messaging, ensuring alignment with customer automation needs and the competitive landscape.

• Develop and present sophisticated cost-benefit ROI models and conduct technical maturity assessments to define long-term account strategies and product roadmaps.

• Collaborate cross-functionally with Product, Engineering, Customer Success, Finance & Legal teams to ensure seamless solution delivery and sustained customer satisfaction.

• AI Innovation & Field Validation

• Work directly with key customers to demonstrate existing and new AI features, with custom workflows leveraging real-time client data.

• Drive structured feedback loops to Engineering and Product teams to harden the agentic platform based on field-validated insights.

Requirements & Tech Stack

• Minimum of 3+ years of relevant experience in Technical Sales, Solution Selling, or Consulting within a quota-bearing environment.
• Proven track record in Enterprise SaaS.
• Deep aptitude for technical business conversations with both IT and finance stakeholders.
• Advanced communication and interpersonal skills, with the ability to simplify complex AI concepts for executive audiences and provide technical specifications to Engineering.
• Demonstrated high agency and the ability to operate independently in high-stakes environments.
• Adequate technical knowledge of AI and Large Language Models (LLMs) is a distinct advantage.
• Strong domain expertise in Finance (CFO office), with a solid understanding of ERP systems and Order-to-Cash processes.
• Experience in technical consulting or pre-sales, with a knack for building ROI models.
• Knowledge of Accounts Receivable and Order-to-Cash processes is a distinct advantage.

Qualifications

• Experience selling to the Office of the CFO is highly preferred.
• MBA preferred.
• Bachelor's degree with significant relevant work experience (3+ years) will be considered.