Order to Cash Operations Associate

About the Role

Accenture is a global professional services company with leading capabilities in digital, cloud and security.

Key Responsibilities

• Create and issue customer invoices.
• Cash receipting & reconciliation.
• Review debit notes, identify process gaps, and follow up with the sales Client team for reasons behind debit notes and unrecognized revenue.
• Support receipting invoicing, collections, accounts receivable, reconciliation, Refund or Write Off order management, sales orders, order processing, order fulfillment, and journal entries.
• Address cash-application queries and coordinate with customers.
• Apply unapplied cash, reconcile suspense accounts, and process payments from receipt through finalization.
• Collect and analyze operational data and reports, and reconcile transactions.
• Solve routine problems using precedent and general guidelines.
• Partner with Onshore or regional teams to seek resolution on inquiries.

About the Role (Continued)

• You will be aligned with the Finance Operations vertical.
• Supports the determination of financial outcomes by collecting operational data and reports, conducting analysis, mapping commission amount to accurate account and reconciling transactions.
• The Order to Cash process supports working-capital optimization, real-time visibility, end-to-end revenue and cash-flow management, and streamlined billing.
• This role covers customer inquiry, reconciliation sales order, delivery, invoicing, and related cash-application activities.

Key Responsibilities (Order to Cash)

• Billing processing (Upstream & Downstream)
• Cash applications
• Invoicing, collections, and accounts receivable
• Order management and fulfillment
• Journal entries and transaction reconciliation

Requirements & Tech Stack

• Work under detailed to moderate instructions for daily tasks and detailed instructions for new assignments.
• Make decisions affecting the individual's own work.
• Contribute as an individual team member within a predetermined, focused scope of work.
• Be available to work rotational shifts, as required.
• Process transformation and project management are value-added skills.

Qualifications

• Any Graduation
• Order to Cash (OTC) skill required.