Front Desk Staff

About the Role

The Front Desk Staff internship is an on-site position based in Eranad. The role involves greeting and assisting visitors, answering phone calls, managing inquiries, and directing guests.

Key Responsibilities

• Greet and assist visitors.
• Answer phone calls and manage inquiries.
• Direct guests to appropriate services or team members.
• Handle check-ins and check-outs.
• Maintain visitor records.
• Schedule appointments.
• Support general receptionist duties.
• Perform basic administrative work.
• Manage correspondence.
• Organize front desk materials.
• Use computer systems to update and retrieve information.
• Maintain a professional, courteous demeanor.
• Contribute to a positive guest experience.

Qualifications

• Strong customer service and communication skills.
• Skills in phone etiquette and receptionist duties.
• Computer literacy for office software, scheduling tools, and basic data entry.
• Ability to remain calm and professional in busy or challenging situations.
• Ability to handle multiple tasks with attention to detail.
• Strong organizational skills.
• Reliability.
• Willingness to learn in a supervised internship setting.
• Proficiency in English and local languages is beneficial.
• Prior front desk or customer-facing experience is an advantage.