Co-op, Operations Customer Center Product

About the Role

As a Co-op supporting OCC Business Tech products within the Operations Customer Center (OCC) Product Management team, you will contribute to product management activities.

Key Responsibilities

• Support Agile Ceremonies, including sprint planning, daily standups, retrospectives, and demos.
• Prepare agendas, capture notes, and track critical business follow-ups.
• Assist with Backlog Oversight by documenting user stories, updating task statuses, and ensuring alignment with sprint goals.
• Collaborate with IT and POC teams to ensure backlog items are clear, actionable, and strategically ordered.
• Coordinate with cross-functional stakeholders to gather requirements, share updates, and track feedback.
• Support communication efforts for transparency and alignment across teams.

Requirements & Tech Stack

• Working knowledge of Microsoft Office Suite.
• Demonstrates that privacy is a priority when handling personal data.
• Consistently prioritizes safety and security of self, others, and personal data.
• Embraces diverse people, thinking, and styles.

Qualifications

• Current student enrolled in an accredited undergraduate degree program at a college and/or university.
• Ability to commit to the duration of the internship.
• Ability to work onsite in the Atlanta, GA office.
• Competitive GPA and in good academic standing with your university.
• Strong written and oral communication skills.
• Ability to meet deadlines, be thorough, and detail-oriented.
• Ability to communicate effectively with all levels of personnel.
• Excitement to contribute ideas and perspectives in a fast-paced environment.
• Possesses a high school diploma, GED, or high school equivalency.
• At least 18 years of age.
• Authorization to work in the United States.
• Ability to learn quickly, adapt to changing priorities, and collaborate effectively.
• Excellent communication and organizational skills.
• Ability to work independently and as part of a cross-functional team.
• Curiosity and initiative to explore new tools, processes, and ideas.