Product Development Applications Engineer

About the Role

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem.

Key Responsibilities

• Customer Engagement and Support
• Act as a main technical contact for field and customers on ECI applications.
• Work closely with field and customers to understand process challenges and provide optimized metrology solutions.
• Support tool NPI installation, qualification, and production ramp at customer sites.
• Deliver timely troubleshooting and resolution for application-related issues.
• Develop collateral material used to support field resolution of metrology issues.
• Develop and deliver training programs.
• Process and Technology Support
• Support advanced semiconductor applications in plating and WET cleans.
• Assist in developing new use cases and expanding ECI capability in emerging areas.
• Work with R&D and Engineering team on new product definition, risk assessment, package design, modeling and simulation to drive improvement.
• Provide feedback on application gaps, customer needs, and competitive insights.
• Collaborate with field service engineers to ensure tool performance and uptime.
• Align with global application teams to leverage best practices.
• Oversee assigned project schedules with internal and external team, ensure on-time delivery.
• Application Development and Demo
• Perform typical and atypical lab and demo tests to understand customer concerns and determine possible root causes of process issues.
• Ensure measurement accuracy, repeatability, and correlation to customer reference methods.
• Support both inline process control and offline characterization use cases.
• Communicate customer level reports identifying process issue, test procedure and results, and next steps.

Expected travel is 15% both domestically and internationally. Travel during training period will be increased.

Requirements & Tech Stack

• Technical Skills
• Good working knowledge of testing techniques such as spectroscopy, titration, and HPLC.
• Understand engineering principles and techniques related to area project activities.
• Proficiency with personal computers and industry-standard software applications (Microsoft Outlook, Word, Excel, PowerPoint, Project etc.).
• Excellent analytical and problem-solving skills.
• Good working knowledge of electrochemical analysis (Cyclical voltammetry, cyclical voltametric stripping).
• Soft Skills
• Self-motivated with ability to multi-task and learn quickly.
• Strong communication skills both verbal and technical writing.
• Ability to work alone and/or with limited supervision.

Qualifications

• Master's Level Degree and 0 years related work experience; OR
• Bachelor's Level Degree and related work experience of 2 years.
• Experience in semiconductor industry.