Customer Service Representative
Network Travel Careers
Los Angeles, CA0–20 yrs11h agovia LinkedIn
This job at a glance
- Who can apply
- New grads and up to 20 years
- Must know
- Customer serviceCRM
- Work
- On-site in Los Angeles
- Pay
- Not stated by the employer.
- Listed
- Oct 27, 2026 · still open
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About the Role
We’re seeking a dependable and enthusiastic Customer Service Representative with a passion for travel and client satisfaction. This work-from-home role focuses on supporting travelers through the planning and booking process by offering timely assistance, tailored travel options, and professional follow-up.
Key Responsibilities
- Assist clients with travel inquiries, booking options, and reservation management
- Communicate with clients via email, phone, and messaging tools in a professional and friendly manner
- Recommend and help book travel arrangements including hotels, resorts, cruises, flights, and activities
- Manage changes, cancellations, and special requests efficiently and accurately
- Maintain updated records of client preferences, bookings, and correspondence
- Collaborate with travel advisors and supplier partners to ensure seamless service
- Stay informed on travel trends, destination updates, and special promotions
- Deliver a client-first experience that builds trust, loyalty, and repeat business
Qualifications
- Experience in customer service or the travel industry is helpful but not required
- Strong written and verbal communication skills
- Ability to work independently and stay organized in a remote setting
- Comfortable using email, booking platforms, and CRM tools (training provided)
- Reliable internet access and a personal computer
- Must be 18 years or older
- Passion for travel and helping others plan their perfect trip