Medical Assistant

Key Responsibilities

• Assures efficient patient flow through the site by:
• Escorting patients to exam rooms.
• Identifying patients using 2 identifiers.
• Preparing patients for examination.
• Obtaining accurate vital signs per organization standards.
• Documenting reason for visit.
• Updating/confirming allergies, smoking history, and pharmacy information.
• Promptly informing the provider and registered nurse of significant changes in vital signs or acute symptoms.
• Anticipating and setting up equipment or supplies needed for visits.
• Cleaning and preparing exam rooms for the next patient.
• Responding to needs to expedite visits and maintain patient flow, prioritizing tasks accordingly.
• Assists practitioners with medical and surgical procedures in accordance with established protocols, such as:
• Electrocardiogram (ECG).
• Venipuncture.
• Immunizations.
• Setting up procedure trays.
• Specimen collection and/or Clinical Laboratory Improvement Amendments (CLIA) waived testing as directed by the Provider.
• Provides high-quality care by:
• Preparing and stocking all exam rooms in the treatment area by following established protocols for disinfecting and sterilizing equipment and instruments.
• Participating in environmental safety rounds.
• Maintaining vaccine/medication inventory.
• Monitoring and maintaining equipment and instruments according to clinic guidelines.
• Assisting in ordering supplies.
• Correctly disposing of all expired items.
• Adhering to office opening and closing procedures.
• Functions as an integral part of the patient care team and promotes patient satisfaction by interacting with patients in a professional, friendly manner by:
• Accepting and performing delegated responsibilities in a positive manner.
• Offering assistance to others.
• Attending and participating in staff meetings.
• Communicating appropriately and effectively with patients and the patient care team (in the office and on the phone).
• Performs delegated procedures common to the specialty area in a safe, effective, and efficient manner.
• Performs all other duties as assigned by the Supervisor or Manager.

Requirements & Tech Stack

• High school diploma or GED.
• Current certification in one of the below or must have written proof of meeting candidate eligibility requirements for writing one of the five eligible certification exams:
• AAMA
• AMT
• NCCT
• NHA
• NRCMA
• Accepted documentation:
• New MA Graduates within six (6) months from date of graduation from an MA Program must submit: a letter from the school or a letter from the certifying body.
• Non-Certified MAs or new graduates past six (6) months from date of graduation from an MA program must submit: a letter from the certifying body.
• Within the first six months of employment, will complete one of the following certifications after up to two test attempts:
• Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA).
• Registered Medical Assistant (RMA) through American Medical Technologists (AMT).
• National Certified Medical Assistant (NCMA) through the National Center for Competency Testing (NCCT).
• Certified Clinical Medical Assistant (CCMA) through the National Healthcareer Association (NHA).
• Nationally Registered Certified Medical Assistant (NRCMA) through the National Association for Health Professionals (NAHP).
• Signed acknowledgment during onboarding that certification must be attained within six (6) months, as a condition of employment.
• American Heart Association accredited Basic Life Support (BLS/CPR) certification.
• Strong computer skills.

Qualifications

• Preferred: Completion of accredited Medical Assistant training program.
• Preferred: One to two years of ambulatory care experience.
• Preferred: Experience with electronic medical record.