Field Maintenance Technician 1, Engine

About the Role

• Perform exemplary maintenance services on generators to ensure owning and operating costs exceed customer standards.
• Use Holt Cat’s digital tools to capture and report issues as it pertains to the operation and performance of equipment to maximize uptime.
• Work with Holt’s central dispatch team for logistics.
• Communicate directly with customers to confirm job requirements, location, and timeline.
• This is an entry-level position. Relies on instructions and pre-established guidelines to perform the functions of the job; works under immediate supervision.
• Expected to model the following practices daily:
• Demonstrate alignment with the company's mission and core business values.
• Collaborate with key internal/external resources.
• Participate in ongoing self-development.

Key Responsibilities

• Models, promotes, reinforces, and rewards the consistent use of HOLT’s Values Based Leadership (VBL) tools, models, and processes.
• Performs high-quality preventive field maintenance work and electronic inspections on generators, ATS, and engines.
• Effectively maintains and communicates a field service schedule to deliver an exceptional customer experience.
• Accurately obtains, packages, and submits required compartment fluid samples daily.
• Maintains appearance and operation of service truck to ensure productivity and professional representation.
• Work Order Efficiency: 5% or higher for reviewed time period.
• Requires regular and punctual employee attendance.
• Works safely always and adheres to all applicable safety policies; complies with all company policies, procedures, and standards.
• Performs other duties as assigned.

Requirements & Tech Stack

• High school diploma or equivalent required.
• Valid driver's license with safe driving record required.
• Demonstrated proficiency with current computer software and related hardware.
• Some knowledge of generators, ATS, engines, and related equipment.
• Ability to read and understand equipment service manuals and lubrication charts.
• Basic knowledge of equipment and tools, including their designs, uses, repair, and maintenance.
• Understanding of preventive maintenance procedures and practices.

Qualifications

• Self-motivated, thoughtful individual with a high energy level who can work alone or with others in a field environment.
• Ability to work independently as well as a part of a diverse team and establish and maintain effective working relationships with co-workers, supervisors, and customers.
• Exceptional customer service skills with the ability to interact with tact and courtesy and maintain a professional demeanor.
• Ability to move objects and use abdominal and lower back muscles to provide support over time without fatigue.
• Frequently moves materials or equipment weighing up to 50 pounds.
• Constant movement and use of limbs; requires good manual dexterity, coordination, and stamina.
• Ascends/descends with gradual or continuous progress by oneself, using both hands and feet and climbs up and down ladders and/or equipment.
• Ability to maneuver safely and work underneath equipment.
• Routinely reacts to visual, auditory, and other signals, including alarms and instructions, and is required to visually inspect work.

Work Environment

• Requires wearing common protective or safety equipment.
• Regularly works outdoors around moving mechanical parts, and noise level may be high at times.
• May be exposed to weather extremes when working outside in conditions that include inclement weather, heat, cold, and humidity.
• Exposure to small quantities of chemicals, dust, steam, high-pressure water, and high-speed rotating equipment.
• Required to perform work in cramped spaces and/or high places.

Travel

• Up to 20% overnight travel.

Supervisory Responsibilities

• None.