Store Manager in Training
O'Reilly Auto Parts
About the Role
This role provides hands-on training to prepare individuals for a management position in another O'Reilly Auto Parts store or future location.
Key Responsibilities
- Supervise the professional (delivery and installer service specialists) and retail operations (parts and merchandising specialists) of the store and team members.
- Supervise work performed by all team members assigned to the store/HUB store.
- Recruit, test, hire, evaluate, promote, discipline, and discharge team members.
- Communicate information from Team Weekly and monthly store managers’ meetings to all team members.
- Train new team members.
- Handle team member performance evaluations and recommend pay increases.
- Assist in the hiring process, including completing recruiting tasks, scheduling and participating in interviews, evaluating candidates, and collaborating with management.
- Support the store manager by working with the assistant management team to ensure safety compliance and that all team members receive appropriate training.
- Monitor and reinforce safety expectations.
- Make sales calls, with or without the store manager.
- May be assigned a schedule for making weekly customer calls.
- Support store operations as assigned.
- Maintain the delivery fleet and records for each vehicle.
- Ensure staff keeps the store/HUB store neat, clean, and organized.
- Learn to utilize the electronic scheduling and timekeeping system and payroll entry functions.
- Learn to manage key components of gross profit.
- Monitor professional customer returns for core and warranty abuse.
- Review competitive price matches and price overrides for proper use.
- Review individual team member productivity and KPI dashboard daily.
- Review monthly P&L statement with the store manager and discuss areas of opportunity.
Requirements & Tech Stack
- High School Diploma
- Excellent interpersonal and leadership skills
- Ability to read and match numerical/alpha characters quickly and accurately
- Knowledge of automotive parts, equipment and systems
- Experience with electronic scheduling, clocking, and payroll systems
- Familiarity with P&L statements
Qualifications
- Must complete Assistant Manager Certification, Sales Specialist Training, and Manager Development Program.
- Bilingual candidates encouraged to apply.
- Fluency in multiple languages (Spanish is highly desired)
Desired Experience
- O’Reilly store and/or distribution center experience
- Completed O’Reilly management training program
- Advanced computer skills
- ASE Certification