Business Development Associate

About the Role

This role involves engaging with leads to understand their upskilling requirements and recommending suitable courses. It requires consistent achievement of revenue targets, identifying cross-selling and up-selling opportunities, and managing customer interactions.

Key Responsibilities

• Calling leads provided in the CRM and understanding their upskilling requirements.
• Pitching the right course as per customer needs.
• Consistently achieve revenue targets in line with team/organizational objectives.
• Proactively identifying cross-selling/up-selling opportunities with existing customers.
• Identifying references through the existing customer base to increase the sales pipeline.
• Maintaining all customer interactions in the CRM.
• Managing all pre-sales to post-sales support activities for assigned leads.
• Following up on leads and conducting research to identify potential prospects.
• Understanding customer requirements in the assigned geography and contributing to future product portfolio improvement based on customer feedback.

Requirements & Tech Stack

• Decent exposure working with any CRM like Salesforce, Zoho, etc.

Qualifications

• Any Graduation / Post Graduation (Except Bachelors of Arts and Masters of Arts)
• Excellent spoken and verbal skills
• Ability to persuade and negotiate
• Ability to work under stress
• Ability to work in a team
• Fast-learner, keen on details, and self-motivated

Working Days: 6 days a week

Working Hours: 9 hours total (including 1 hour break)

Total productive hours: 8 hours

Work Location: Work from Office (Arekere, Bannerghatta Road, Bangalore)