Customer Support Associate

Job Title: Customer Support Associate

Location: Mohali/Gurugram (Work From Office)

Salary: ₹20,000 – ₹35,000 CTC

Job Type: Full-time

Key Responsibilities

• Handle inbound and outbound customer interactions professionally.
• Resolve customer queries through calls, chat, or email.
• Provide accurate information and ensure timely issue resolution.
• Maintain high customer satisfaction and service quality.
• Follow company processes and achieve performance targets.
• Maintain accurate records of customer interactions.

Qualifications

• Graduates and Undergraduates can apply.
• Freshers and experienced candidates are welcome.
• Excellent verbal and written English communication skills.
• Basic computer knowledge.
• Willingness to work in rotational shifts, including night shifts if required.
• Positive attitude with good problem-solving skills.

What We Offer

• Salary: ₹20,000 – ₹35,000 CTC
• Paid training
• Career growth opportunities
• Friendly and professional work environment
• Performance-based incentives
• Immediate joining