Sales Development Representative

About Bizom

Bizom is the retail intelligence platform for over 750+ global brands, enhancing channel, manpower, and process efficiency. Our systems manage salesforce automation, distributor management, retail execution, trade marketing, and AI-driven insights, reaching millions of retail outlets and field users.

The Role

As a Sales Development Representative, you will be the first point of contact in our sales journey, identifying and engaging potential clients to create business opportunities. This role requires individuals who enjoy connecting with people, are curious about businesses, and are resilient in the face of rejection.

Key Responsibilities

• Research companies, industries, and decision-makers to identify the right prospects.
• Reach out to potential customers through calls, emails, LinkedIn, chats, and other channels to initiate meaningful conversations.
• Conduct structured discovery calls to understand customer pain points, business priorities, buying intent, and decision-making processes, positioning Bizom as a solution.
• Follow up on inbound leads and proactively create new opportunities through outbound prospecting.
• Understand a prospect's business, challenges, and needs before pitching.
• Learn to make an impact in initial conversations and pique interest.
• Experiment with different messages, emails, and approaches to identify effective strategies.
• Handle objections and rejection positively, learning from each interaction.
• Identify and qualify genuine opportunities, connecting them with the appropriate sales team.
• Research accounts, identify key decision-makers, and build relationships with stakeholders.
• Maintain and build a healthy pipeline of prospects within your assigned market.
• Keep prospect and conversation information updated in the CRM.
• Own targets and continuously improve conversations, meetings, conversions, and pipeline contribution.

Requirements & Tech Stack

• Strong communication skills with the ability to connect naturally with diverse individuals.
• Comfort in initiating conversations with strangers.
• Resilience to handle rejection and maintain energy.
• Curiosity for researching people, companies, and business operations.
• Creativity in prospect approaches, avoiding reliance on single templates or channels.
• Good written communication skills, particularly for concise, personalized emails/messages.
• Self-driven and comfortable working towards clear targets.
• Coachable; open to feedback, willing to experiment, and quick to improve.
• Ability to multitask, prioritize, and manage time effectively.
• Comfortable working independently while also being a strong team player.
• High energy, positive attitude, and a hunger to learn and grow.
• Experience with CRM is implied by the responsibility to maintain prospect information.

Qualifications

• 6 months to 3 years of relevant experience.