Grocery Team Member

Key Responsibilities

• Ensures a fresh and appealing display by keeping cases and shelves clean and well stocked by front-facing, checking codes, rotating and removing out-of-date products.
• Stocks and cleans grocery shelves, bulk bins, frozen and dairy case.
• Monitors and prevents spoilage and communicates waste to buyers, Team Leaders, and shift supervisor.
• Maintains back stock in good order.
• Assists with sampling program, keeping sample areas full, clean and appealing.
• Completes spoilage, sampling, temperature, and sweep worksheets as required.
• Assists with periodic inventory checks.
• Provides excellent customer service, addresses customer needs effectively, and models suggestive selling techniques.
• Answers phones and pages promptly and courteously.
• Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
• Follows and complies with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
• Maintains a clean and sanitary working and shopping environment.
• Maintains equipment in accordance with cleanliness and safety standards.
• Performs opening, mid, and closing duties as assigned.
• Ensures accuracy of signs and pricing.
• Immediately reports safety hazards and violations.
• Performs other duties as assigned.

Requirements & Tech Stack

• Ability to sell proactively.
• Ability to learn basic knowledge of all products carried in department.
• Ability to visually examine products for quality and freshness.
• Ability to perform simple math (addition, subtraction, multiplication, and division).
• Strong to excellent communication skills.
• Willingness to work as part of a team.
• Ability to deliver information clearly and respectfully to Team Members, customers, and vendors.
• Ability to meet customer service expectations and standards.
• Ability to follow directions and procedures.
• Effective time management and organization skills.
• Strong work ethic.
• Ability to work in a fast-paced environment with a sense of urgency.
• Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.

Qualifications

• No prior retail experience required.
• Passion for natural foods and the mission of Whole Foods Market.
• Understanding of and compliance with WFM quality goals.
• Must be able to lift 50 pounds.
• Must be able to stand/walk 6-8 hours in an 8-hour workday.
• Requires hand use: single grasping, fine manipulation, pushing and pulling.
• Work requires the following motions: bending, twisting, squatting, and reaching.
• Exposure to FDA approved cleaning chemicals.
• Exposure to temperatures: <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit.
• Ability to work in a wet and cold environment.
• Ability to work a flexible schedule including nights, weekends, and holidays as needed.