Bulk Landscape Material and Sales Coordinator

About the Role

The Sales Support Staff serves as the primary interface between the outside sales force and the rest of the sales support team at Ewing Irrigation. This support team includes: Pricing, Purchasing, Local Branches, and Project Services. The role provides and coordinates meaningful and timely service to the sales force and their customers in a consistent and professional manner. The Sales Support Staff position will support the Director of Pricing and company’s goals.

Key Responsibilities

• Provide world-class customer service and resolve inquiries promptly.
• Maintain accurate documentation and communicate any delays or issues proactively.
• Enter and manage sales orders and quotations, ensuring accuracy and timely delivery.
• Work closely with dispatch and branch teams to schedule deliveries or assist with customer requests.
• Collaborate with the sales team to identify and maintain operational efficiencies to reduce risks and perform at a high level.
• Own and manage tasks through completion, to ensure high-quality outcomes.
• Act as the main point of communication between sales and internal teams.
• Collaborate with vendors to obtain competitive pricing and optimize margins.
• Assist in developing accounts by researching opportunities and preparing quotations.
• Participate in company meetings and contribute to internal communications.
• Other duties assigned.

Requirements & Tech Stack

• Customer-focused mindset with attention to detail.
• Ability to perform mathematic calculations quickly and accurately.
• Open-minded problem solving.
• Strong organizational and communication skills.
• Ability to manage multiple priorities and deadlines.
• Proficiency with basic technology tools and systems.
• P21 proficiency preferred.

Qualifications

• Experience in sales support or administrative roles preferred.