Academic Counsellor/Senior Academic Counsellor

About the Role

akumenbyQ, powered by Qubiqon, is a premier, industry-backed studio focused on developing the next generation of tech talent. Operating within a real engineering environment, the studio specializes in shaping expertise in AI, data, and cloud technologies. Built by a software company, akumen by Q fosters innovation and hands-on learning. It is a hub for individuals who aspire to excel and advance in the technology sector.

The Academic Counsellor will act as the primary guide for learners throughout their journey at akumen. This role involves understanding learner aspirations, advising them on program choices, ensuring their progress, and helping create a motivating and productive learning environment aligned with akumen’s industry-led standards.

Key Responsibilities

• Counsel students and explain Akumen programs, fees, and benefits.
• Handle enquiries through calls, WhatsApp, and other channels.
• Follow up with prospective students and support the admission process.
• Maintain lead and counselling records.
• Work towards individual and team goals.
• Handle student and parent queries.
• Participate in webinars, workshops, and student engagement activities.

Requirements & Tech Stack

• Excellent communication and interpersonal skills.
• Strong counselling and follow-up skills.
• Positive, proactive, and goal-oriented approach.
• Bachelor's degree in any discipline.

Qualifications

• Experience in EdTech, education, counselling, sales, or admissions is preferred.
• Experience in academic counselling, student support, or education services is preferred.
• Understanding of tech driven learning areas (AI, Cloud, Data, Software Engineering etc.) – even at a high level – given akumen’s industry aligned programs.
• 0-4 years of experience in counselling, education management, or learner support (freshers with strong communication skills may also apply).
• Experience working in edtech or training environments is an added advantage.