tele-callers Professional

About the Role

MY Safe Loan Gujarat is seeking tele-callers to support their sales department. The role involves boosting sales by engaging with existing and potential customers via phone calls, explaining loan products and services, and resolving customer queries.

Key Responsibilities

• Answering phone calls and explaining loan products and services.
• Contacting existing and prospective customers.
• Obtaining customer information and relevant data.
• Asking questions to understand customer specifications.
• Resolving queries and issues related to products and services.
• Making recordings of sales phone calls and deals.
• Taking and processing product orders.
• Maintaining customer databases.
• Providing solutions based on customer needs and requirements.
• Boosting sales levels.
• Supervising and leading the sales team (for Assistant Sales Manager openings).
• Performance monitoring of the sales team (for Assistant Sales Manager openings).
• Ensuring 100% accuracy in keeping data safe and secured.
• Building professional and hearty relationships with customers.
• Building and identifying new strategies to increase sales.
• Attending meetings and training sessions for new products.
• Acting as working Sales Manager in their absence (for Assistant Sales Manager openings).

Requirements & Tech Stack

• Excellent communication skills
• Convincing power
• Tendency to work at a stretch
• Calm and composed temperament
• Great interpersonal skills
• Exceptional oral and written communication skills
• Strong organisational skills
• Ability to work in a team or individually
• Ability to handle multi-tasking work profiles
• Outstanding problem-solving skills
• Proficient time management abilities
• Excellent decision-making skills
• Ability to work under stress and pressure
• Skilled in all Microsoft Office applications
• Ability to work in a fast-paced environment
• Strong management and leadership skills (for Assistant Sales Manager openings)
• Exceptional customer service skills (for Assistant Sales Manager openings)

Qualifications

• Graduate / Non-Graduate
• Fresher or one year of experienced candidate (preferably Sales Experience)
• High School Diploma / Graduate / Post Graduate (for Assistant Sales Manager openings)
• Bachelor's degree in marketing, communications, or related field is advantageous (for Assistant Sales Manager openings)
• Experience in sales and customer service (for Assistant Sales Manager openings)

Shift Time: 10:30 am to 7 pm

Location: Vadodara