Front Desk Receptionist / Patient Care Coordinator

Role: Front Desk Receptionist / Patient Care Coordinator

Facility: ABM Hospital

Location: Kishan Bagh Road, Bahadurpura, Hyderabad – 500064

Job Type: Full-Time (Shift-based)

Job Overview

ABM Hospital is hiring a professional, empathetic, and attentive Hospital Front Desk Receptionist to handle patient registration, OPD appointments, billing inquiries, and front-office desk coordination.

Key Responsibilities

• Greet arriving patients and their families, manage daily OPD consultation tokens, and direct them to doctor cabins.
• Collect and enter patient demographic and insurance/billing details accurately into the hospital management system (HMS).
• Answer incoming calls, address service inquiries, and schedule appointments for various clinical departments (General Medicine, Gynec/OBG, Diagnostics).
• Coordinate patient flow between the front desk, nursing stations, pharmacy, and diagnostic/ultrasound rooms.
• Manage outpatient billing receipts, cash/UPI collections, and day-end shift register handovers.
• Guide walk-in patients during daytime emergencies and alert duty medical officers promptly.

Qualifications

• Qualification: Any Graduate (Any stream) or Intermediate (10+2) with prior healthcare front-desk experience.
• Experience: 6 months to 2 years in a hospital, clinic, or diagnostic center reception (Freshers with strong communication and computer skills are eligible).
• Skills:
• Basic computer proficiency (MS Excel, typing speed, and hospital billing software/HMS).
• Empathetic patient-handling demeanor and the ability to maintain composure during crowded peak hours.
• Good spoken command of Telugu, Hindi/Urdu, and basic English.
• Availability: Willing to work in structured day/rotational shifts.

How to Apply

• WhatsApp: 9849756250
• Walk-In: ABM Hospital, Kishan Bagh Road, Bahadurpura, Hyderabad, Telangana 500064.