Ground Operations Executive / Associate

About Green Angan

Green Angan is making plant care simpler for urban households through gardening services, plant-care visits, and greener living solutions. We're building our operations team to deliver a reliable, high-quality experience for every customer.

The Role

We're looking for a proactive, organised individual to coordinate our day-to-day ground operations, support our existing gardening team, and ensure customers receive timely and dependable service.

Key Responsibilities

• Coordinate daily schedules, customer appointments, and field visits for our existing gardeners.
• Track bookings, service requests, completed visits, and pending tasks.
• Communicate with customers to confirm appointments and address routine service concerns.
• Monitor service quality and collect customer feedback.
• Coordinate with field staff to resolve operational challenges.
• Maintain records using Google Sheets, WhatsApp, and other digital tools.
• Identify process improvements to make our operations more efficient.
• Support the expansion of Green Angan's services across Gurugram.

Requirements & Tech Stack

• Strong organisational, communication, and coordination skills.
• A hands-on attitude and willingness to solve practical problems.
• Comfort with WhatsApp, Google Sheets, and basic digital tools.
• Ability to manage multiple tasks and follow up consistently.
• Willingness to travel locally for field coordination when required.

Qualifications

• Experience in operations, logistics, customer service, or field coordination is an advantage.
• Freshers with the right attitude and willingness to learn are welcome to apply.