Retirement Business Analyst-Senior

About the Role

The Opportunity is to join EY's Global Delivery Services (GDS) as a Retirement Senior. GDS is EY's worldwide network of service delivery centers, playing an important role in EY's strategy by ensuring effective support to EY's growth agenda. The team brings together the desired environment, technologies, and skilled teams for facilitation, rapid prototyping, and innovative thinking.

Key Responsibilities

• Defined Benefits Operations (e.g., Benefits calculations, Benefits Review), Benefits Calculation for Retirement, Termination, Disability, Death, Divorce.
• ERISA Compliance - US Retirement Plan Testing (ADP & ACP Testing, Corrective Distribution) & Reporting experience.
• Money in and Loans - Experience in handling money in & Loan related activities, i.e. Check processing, contribution, loan initiation, Loan repayments, re-amortization etc.
• Deep understanding of in-plan guaranteed income products such as annuities embedded within defined contribution plans (e.g., target date funds with income guarantees).
• Experience in designing or evaluating protected retirement solutions through insurance-wrapped investment vehicles.
• Exposure to recordkeeping platform enhancements to support in-plan income features, including income projection tools, guarantee tracking, and participant-level income illustrations.
• Disbursements: Distributions/Disbursements such as Hardship withdrawals, QDRO, RMD, In-service distributions, loans or experience in processing 401K contribution, loan repayments etc.
• Understanding of business rules of Payout, Qualified/Non-Qualified Plans, Roth Conversion, Roth IRA, Fiduciaries, Defined contribution, Defined Benefits/Pension.
• Exposure to Pension Benefit Guaranty Corporation (PBGC) study and Public Pensions.
• Understanding of plan administration, group and account setup, eligibility.
• Understanding of Vesting rules and Investment management.
• Experience supporting or leading PMO functions for large-scale retirement transformation programs, including project planning, milestone tracking, risk management, and stakeholder reporting.
• Proven ability to coordinate across business, technology, and vendor teams, ensuring alignment with project timelines, scope, and quality standards in retirement platform implementations or upgrades.
• Responsible for decision-making, optimizing processes, resource management, and overseeing team management as needed for task execution.
• Accountable for allocating personnel, supervising team members, assigning tasks, ensuring that the team has the necessary tools and support to succeed in their roles and optimizing and evaluating their performance to meet organizational goals.

Consulting Skills

• Experience in creating business process maps for future state architecture, creating WBS for overall conversion strategy, requirement refinement process in multi-vendor engagements.
• Requirements Gathering, Elicitation – writing BRDs, FSDs. Conducting JAD sessions and Workshops to capture requirements and working close with Product Owner.
• Work with the client to define the most optimal future state operational process and related product configuration.
• Define scope by providing innovative solutions and challenging all new client requirements and change requests but simultaneously ensuring that client gets the required business value.
• Elaborate and deliver clearly defined requirement documents with relevant data flow and process flow diagrams.
• Work closely with product design development teams to analyze and extract functional enhancements.
• Provide product consultancy and assist the client with acceptance criteria gathering and support throughout the project life cycle.

Technology Skills

• Experienced in data migration projects, ensuring seamless transfer of data between systems while maintaining data integrity and security.
• Skilled in data analytics, utilizing various tools and techniques to extract insights and drive informed decision-making.
• Strong understanding of data governance principles and best practices, ensuring data quality and compliance.
• Collaborative team player, able to work closely with stakeholders and technical teams to define requirements and implement effective solutions.

Qualifications

• Industry certifications (ASPPA/LOMA/RPF) will be an added advantage.
• Experience on the following solutions is preferable:
• ALIS
• OMNI
• Relius
• NeoSpin
• Vitech
• TRAC