Ocean Customer Experience Specialist
A.P. Moller - Maersk
Navi Mumbai, Maharashtra, India2h agovia LinkedIn
About the Role
Customer Experience roles provide services to customers once they are onboarded in the Maersk environment.
Key Responsibilities
- Customer channel management
- Case Management
- Email & Chat process
- Customer onboarding and relationship management
- Contract and dispute management
Afternoon Shifts: 1:30pm to 10:30pm
What We Offer
- Impact: Be part of a team that directly contributes to global operations.
- Opportunity: Unlock professional and personal growth through diverse career pathways.
- Innovation: Work with a team that embraces technology and continuous improvement.
- Global Exposure: Collaborate across geographies and cultures.