Operations Associate
Stifel Financial Corp.
About the Role
The Mutual Funds Trade Support Operations Associate is responsible for a variety of administrative functions within the department. This role requires a solid understanding of the firm's mutual fund offerings, trading systems, and how they relate to the overall Mutual Funds Trade Support team responsibilities. This position will require collaboration among team members to execute departmental objectives under direct supervision and following established procedures.
Key Responsibilities
- Accurately perform job duties as provided by leadership while adhering to departmental procedures and guidelines.
- Proficiently process, create, and enter data into systems for use by Financial Advisors and branch staff.
- Identify potential problems or issues and escalate to department leadership if necessary.
- Develop effective communication skills within the department.
- Provide timely updates on the progression of job responsibilities to leadership.
- Demonstrate the ability to work collaboratively within a team.
- Monitor mutual fund orders to ensure compliance with individual fund and company policies.
- Review previous day's front-end load purchases for proper pricing and sales charge waivers.
- Review previous day's trades for NAV Repurchase/Transfer opportunities.
- Process trade corrections for previous day's front-end load purchases and NAV Repurchase/Transfers as needed.
- Provide CDSC hypothetical calculations.
- Review previous day's systematic purchases/withdrawals for proper set up, including order type, CDSC waivers, and share class.
- Assist branch personnel with inquiries regarding orders and corrections.
- Provide clear and concise communication both verbally and in writing with Financial Advisors, branch personnel, and vendors.
Requirements & Tech Stack
- Proficient in Outlook and Microsoft Office products.
Qualifications
- Ability to attain a general understanding of industry rules/regulations and Stifel policies that pertain to the department.
- Strong attention to detail skills to minimize risk to the firm.
- Initiative and self-direction when performing tasks with the ability to organize and prioritize effectively to meet deadlines.
- Able to handle large workloads that vary based on heavy volume periods.
- Ability to work autonomously throughout the day based on performance criteria provided by leadership.
- Bachelor's Degree or equivalent experience.