Clinical Research Technician I
Altasciences
Overland Park, KSFresher1h agovia LinkedIn
About the Role
The Clinical Research Technician I will work with Clinic teams to execute clinical trial activities in compliance with study protocol, Good Clinical Practices (GCP) and Standard Operating Procedures (SOPs).
Key Responsibilities
- Ensure the confidentiality of clinical trial participants and sponsors is respected.
- Understand protocol driven timed study events and acceptable collection windows (protocol and/or SOP driven) for the timed events.
- Report procedural deviations to appropriate supervisory team members.
- Preparation and proper clean-up of applicable workstations (i.e. urine collection station, blood processing station, etc.).
- Maintain and advocate a high level of customer service, quality and safety within the department.
- Perform clinical trial activities may include but not limited to, sample handling, safety measurements, in-house testing and questionnaire administration.
- Conduct all clinical trial activities and participant interaction with a high standard of customer service.
- Report significant participant misbehavior to Study/Clinical Operations management teams.
- Provide feedback, where necessary, to appropriate team members of study progress.
- Proactively communicate issues and/or problem resolutions to departmental supervisors and managers.
- Act as a mentor and coach for newly hired staff.
- Complete and/or maintain training as required per jobs needs.
Requirements & Tech Stack
- High School Diploma or GED and related job experience required; college degree preferred.
- Phlebotomy experience required.
- Phlebotomy or Medical Assistant certification preferred.
- Strong problem-solving capabilities.
- Good communication skills.
- Excellent customer service skills.
- Ability to work in a fast-paced environment.
- Variety of shift options available including day, evening, overnight, weekend shifts.
What We Offer
Health/Dental/Vision Insurance Plans
401(k)/RRSP with Employer Match
Paid Vacation and Holidays
Paid Sick and Bereavement Leave
Employee Assistance & Telehealth Programs
Training & Development Programs
Employee Referral Bonus Program
Annual Performance Review