Business Systems Analyst Associate

Job Title: Business Systems Analyst Associate

About the Role

The Business Systems Analyst Associate gathers business requirements and translates them into functional and technical requirements within the appropriate application systems, serving as a technical liaison between the IT enterprise business solutions development team and the business community. Analysis and configuration of application systems, modifying existing systems to improve workflow or to serve new purposes is critical. The incumbent is responsible for ensuring functionality, user acceptance, and effective implementation of changes to solve problems, achieve business requirements, and improve system performance.

Key Responsibilities

• Assists with developing test scripts, executing test plans, and maintaining test cases to assess system functionality and ensure user acceptance testing.
• Collaborates with various internal departments, external customers, and leadership to obtain cross-functional team consensus on the interpretation of business requirements and needs.
• Conducts training of new procedures, system modifications, and system releases upon request.
• Configures systems through the use of logic statements and devises effective solutions to problems and new opportunities.
• Develops enterprise business solution system requirement documents and technical specification documents for applications.
• Identifies and executes improvement initiatives related to testing.
• Integrates data from multiple data sources or functional areas, ensures data accuracy and integrity, and updates data to develop statistics and design methodologies used for decision making and new business initiatives.
• Performs other duties as assigned.
• Performs root-cause analysis and audits to verify workflow and identify process improvements.
• Confers with internal and external customers to identify system requirements.
• Prepares reports or data delivery by analyzing and summarizing information and trends to make recommendations regarding system changes.
• Provides detailed documentation of system errors with an explanation of the error, expected results, and any examples needed to resolve the error, utilizing the appropriate tracking method for the assigned system.
• Serves as a technical resource to guide the research, design, development, testing, documentation, implementation, maintenance, and evaluation of new enterprise business solution systems and enhancement of existing systems to meet business needs.

Requirements & Tech Stack

• Microsoft Office
• Structured Query Language (SQL)
• Query tools
• Logic statements

Qualifications

• Bachelor’s degree in Business, Computer Science, Healthcare Management, or related field with demonstrated college coursework and projects (i.e., internship which utilized critical thinking and analysis skills).
• In lieu of degree, five (5) years' business process analysis, data analysis, or systems analysis experience with a complex system technology will be considered.
• Data testing and/or software application testing experience preferred.

Essential Abilities

• Ability to build collaborative relationships.
• Ability to interpret complex documentation.
• Critical Thinking
• Decision Making
• Elicitation
• Interpersonal Communication
• Multitasking
• Oral Communications
• Problem Sensitivity
• Relationship Building
• Results Interpretation
• Workload Prioritization
• Written Communication

Location

• Hybrid role in Little Rock, AR, requiring a minimum of three days in office weekly.

Security Requirements

• This position is identified as level three (3).
• Must ensure the security and confidentiality of records and information to prevent substantial harm, embarrassment, inconvenience, or unfairness to any individual on whom information is maintained.
• Integrity of information must be maintained as outlined in the company Administrative Manual.
• Must adhere to segregation of duties guidelines in the Administrative Manual.