Customer Support Executive

About the Role

Seeking a customer-focused and proactive Customer Support Executive to manage client inquiries, provide information about real estate projects, coordinate with sales teams, and ensure a smooth customer experience throughout the property buying process.

Key Responsibilities

• Handle inbound and outbound customer calls, emails, WhatsApp messages, and website inquiries.
• Respond to customer queries regarding property details, pricing, availability, and project specifications.
• Schedule site visits and appointments for prospective buyers.
• Maintain accurate customer records in CRM software.

Qualifications

• Bachelor's degree in any discipline.
• 1–3 years of experience in customer service, telesales, or real estate support (preferred).
• Freshers with excellent communication skills may also apply.
• Proficiency in MS Office and CRM tools.
• Strong verbal and written communication skills.